AboutFlow

Why Choose AboutFlow?

Tailored Solutions for Measurable Results

We offer customized BPM systems that exceed standard software solutions to enhance your specific processes, boost productivity, and maximize profits. Choose the deployment option that best fits your IT strategy, whether it be on-premises, in the cloud, or a hybrid model.

Trusted Partner with Extensive Industry Experience

AboutFlow has developed enduring partnerships over the years, showcasing a consistent track record of delivering tangible results. Clients in various sectors rely on our ability to adapt to their changing requirements, acknowledging our dedication to excellence.

Proficiency in Integration for Streamlined Operations

Our team ensures a smooth integration with your current systems, ranging from ERP to line of business (LOB) software, merging and enhancing operations right from the start.

Adaptable Architecture for Sustainable Benefits

The AboutFlow solution is crafted to accommodate growth, adapting alongside your business to address fresh challenges and capitalize on emerging technologies.

Building Confidence through Support

We provide continuous assistance and instill confidence in your team through comprehensive training, allowing them to effectively utilize your BPM solution.

Revolutionise the business

New Customer Onboarding Process Flow Example Outlined below

Guiding Your Vision Towards Achieving Success

Understanding Your Business

We start by exploring your unique challenges and determining
how a customized solution can effectively resolve them.
This initial assessment guarantees that our strategy
is tailored to your specific pain points.

Tailored Development

We develop individualized business process solutions
tailored to the information collected and validated
during the scoping phase.

Testing & Quality Assurance

Our comprehensive testing procedure guarantees that the solution
aligns with functional needs and merges effortlessly.
Your team’s involvement is integral to validate real-world
functionality for a seamless deployment process.

Tailored Development

During the training phase, we offer a foundational training manual
and customized training sessions for internal trainers, IT support staff,
and end-users to facilitate rapid adoption.

Deployment & Ongoing Support

We oversee the entire implementation process and offer
continuous support to ensure that your solution grows
along with your business and stays optimized.

Unlock the power of effeciency

• Enhance Operational Efficiency

• Simplify Complex Work processes

• Strengthen control and security measures

• Make educated Choices

• Facilitate Seamless Connectivity

• Maintain Workflow Continuity

• Enhance Accuracy and Uphold Responsibility

• Implement Standardized and Centralized Process Management

• Upkeep Comprehensive Documentation

• Optimize Search Analysis

• Foster Interdepartmental Collaboration

• Effectively Handle Change

• Ensure Compliance and Retain Oversight

• Expand According to Expansion

• Embed Efficiency

• Automate Process Commencement

Product Features and Processes

At About IT we have built trusted relationships with our clients and partners for over 20+ years across various industries. From this vast experience, we have developed a proprietary engagement methodology that ensures high-quality, fully customised business solutions for every client.
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Process Suite

The main platform for developers and administrators to create and implement processes, as well as oversee corporate users and their interactions within these processes.

Security Framework

A Security Framework ensures that users have appropriate access and authorization to perform tasks within their designated authority level.
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Navigation Framework

The Navigation Framework empowers developers to efficiently craft and launch visually engaging, uniform web applications that provide end-users with a seamless and user-friendly experience.
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Versioning Framework

The Versioning Framework enhances process application deployment, ensuring faster updates with minimal downtime and no disruptions to productivity or data.
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Web Navigator Interface

End-users use the Web Navigator Interface in FlowCentric Processware for efficient navigation and task completion.
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Integration Framework

The Versioning Framework enhances process application deployment, ensuring faster updates with minimal downtime and no disruptions to productivity or data.
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Integrated Search Interface

The Integrated Search Engine efficiently locates both current and archived data, eliminating the need to search through various storage methods.
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Managed Code

Managed Code can run on any machine with the .NET framework, regardless of hardware or operating system, enabling compatibility with various platforms.
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Notification, Routing and Escalation Engine

The Notification, Routing, and Escalation Engine enables end-users to receive task notifications via SMS or email, pass tasks to colleagues, and automatically escalate unresolved tasks within a set timeframe to keep workflows active until completion.
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Reporting and Analytics Framework

A comprehensive Reporting and Analytics Framework that captures data from completed tasks, enabling reports to be generated at any point in time, including months after the tasks have occurred.

System to System Integration

Built Applications without limits

Microsoft 365 integration

SharePoint Online

Teams

Outlook

Power Automate

Excel

Microsoft 365 integration

Acumatica Cloud ERP

Sage 200 Evolution

Sage Intacct

Xero

Companies use AboutFlow to

Develop tailored process-driven business applications to greatly improve efficiencies.

Integrate to and extend the life and functionality of their core systems, such as their ERP.

Ensure that processes run seamlessly between departments, regions, and suppliers.

 

 

Reduce their dependence on emails, paper forms, and messaging applications for greater control and efficiencies.

Add meaningful action to the data generated by people, systems, and IoT sensors.

Digitise and automate complex business processes while reducing or eliminating repetitive, manual, or paper-based tasks.

 

 

Industries Served

Government
Advertising
Aerospace
Agriculture
Animal Health and Veterinary
Animation & Graphic Design
Architecture & Design
Automotive
Biotechnology
Chemical
Construction
Cosmetics
E-commerce
Education
Electronics
Energy
Entertainment
Environmental Services
Fashion and Apparel
Finance
Fintech
Fisheries
Food and Beverage
Forestry
Furniture
Gaming
Government
Healthcare
Hospitality
Household Goods
Human Resources
Import and Export
Information Technology
Insurance
Legal Services
Luxury Goods and Jewelry
Luxury Goods
Manufacturing
Maritime
Market Research
Media and Publishing
Mining and Metals
Music
Non-Profit Sector
Oil & Gas
Paper and Forest Products
Pharmaceutical
Professional Services
Public Relations
Real Estate
Retail
Security Services
Shipping & Logistics
Sports
Telecommunications
Textiles
Think Tanks
Tourism
Tourism
Transportation
Utilities
Waste Management
Wine & Spirits
Paper and Forest Products
Pharmaceutical
Professional Services
Public Relations
Real Estate
Retail
Security Services
Shipping & Logistics
Sports
Telecommunications
Textiles
Think Tanks
Tourism
Transportation
Utilities
Waste Management
Wine & Spirits